04 / Questions
Construction security
FAQ.
Eight questions we hear from general contractors, superintendents, construction managers, and owner's reps on almost every initial call. If your question isn't here, the same dispatcher who answers our line at 3 AM can answer it at 3 PM.
How quickly can you mobilize to a new site?
Standard mobilization is 48 to 72 hours from signed contract. Urgent same-week stands — typical after a theft incident — can be live inside 24 hours with a regional float officer and a supervisor site-walk the same day. We confirm mobilization in writing with your GC and site super before the first shift, so no one is guessing about day-one coverage.
Do you provide insurance proof?
Yes. Every construction contract includes a Certificate of Insurance naming the GC and owner as additional insured — $2M general liability per occurrence, $5M aggregate, $5M umbrella, and workers' comp. Our broker issues COIs within four business hours of request. We also handle standard AIA additional-insured endorsements, and we carry $2M Errors & Omissions layered separately.
Can you monitor AI cameras in addition to patrol?
Yes. We tie into most AI camera platforms — including LiveView, Pro-Vigil, Eagle Eye, and any ONVIF-compatible feed — so our Memphis dispatcher escalates AI-triggered events directly to the officer on duty. If the camera sees movement at 2 AM, dispatch is on the radio before the alert clears your phone. Combined officer plus AI coverage typically runs 30 to 45 percent below a full standing-post rate.
What about union and non-union sites?
We staff both. On union jobs we follow gate protocol, reserved-gate procedure, and area-standards signage the same way any craft sub would — officers don't cross a picket line unless jurisdiction and scope are written into the project agreement. On open-shop jobs we deploy standard protocols. Either way, our officer never becomes the labor story.
Do you handle material deliveries after hours?
Yes. Pre-announced deliveries are routine — the officer verifies driver ID against your schedule, photographs the bill-of-lading, escorts the truck to the drop zone, and logs the timestamp. Unannounced deliveries are turned away and the GC super is called on the documented escalation line. It's the single highest-leverage way we stop theft-via-legitimate-looking-dump-truck, which is a rising pattern in rural TN and solar-farm construction.
What happens if there's a confrontation with an intruder?
Our officers are trained observe-and-report first — they document, photograph, radio dispatch, and call local PD. We never pursue beyond the fence line and we never use force unless met with it. Every confrontation generates a signed incident report to the GC the same morning, and any use-of-force incident is reviewed by our COO within 24 hours with body-cam footage pulled and stored.
Can I add or reduce coverage week-to-week?
Yes. Construction schedules move, so coverage moves with them. We require 72 hours notice to add coverage and 48 hours to reduce, and you pay only the hours actually staffed. Holidays, rain delays, and milestone-driven surges are all handled through your dedicated account manager — no re-papering a contract every time you need a three-night add.
Do you cover rural or remote job sites?
Yes. We run posts and patrols across all 95 Tennessee counties and the upper 12 Mississippi counties — including solar farms in Hardeman County, data-center build-outs in Clarksville, DOT bridge and highway projects, and pipeline laydown yards. Remote sites usually use a satellite-uplinked patrol vehicle and a generator-powered alarm tie-in because cellular coverage can't be assumed. No site is too deep into the woods for us to walk.